How Wallet And Account Data Works
Our Privacy Policy describes the data needed to create and maintain your account, including your contact details, phone verification result, sign-in activity and selected wallet route. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we use transaction references to match payment
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status with your account rather than asking you to send unnecessary wallet details. Device signals help us spot unusual access and protect your session. We may also record requests made through account support so we can follow the same issue from login to payment status. Where
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local law permits, we process data for the services you request; if eligibility or access changes, it depends on local law. This page sets out the policy position for Indonesian account access and explains how to contact us about your personal data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.